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“Navigating Access to Care” was the topic of our April 6 webinar, the first in our series on “Crisis to Calm: Navigating the New Normal.”  Sue Null, Medical Bill Advocate, joined Nicole Christensen, BCPA, CEO of Care Answered, to discuss the ways that patients can access care during the coronavirus pandemic, including telehealth, how to ensure access to your medications, and payment and reimbursement issues related to receiving remote care.

If you missed the live event, here is the recording:

Here are some additional resources for more information:


telehealth-faqs-CA webinar 4 6

As always, feel free to reach out to Care Answered for help with your specific situation. You can always email us at, or call (516) 584-2007.


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